Support

Help for the moments that matter.

Need help with sign-in, invites, adding memories, or unlocking a Moment? Email [email protected]and we'll help you get back to it.

Sign-in help

Use the password reset flow if you cannot access your account or your session expired.

Pull to refresh Invites and ask the host to confirm the recipient details.

Check that you are a host, co-host, or member and that the Moment is still locked.

Open Profile, choose Delete Account, and confirm by typing delete.

Typical response time: 1-3 business days.